ServiceXG Basics

Deactivate a service provider

Make a provider inactive so no claims are processed and no checks are issued for that service provider. For example, you'll deactivate a provider when:

• The service provider no longer works under the billing provider Tax ID
• The service provider retired

1. Search the service provider.

2. In the Provider session, select the Provider menu and then Service Provider Summary.

   

3. Double-click the service provider in the summary table to open the Demographics tab.

4. In the Additional Information section, select Inactive.

   

5. Click to apply the update.

SEE ALSO