Manage Member Bank Information

In Bank Information, add, update, and delete bank accounts for members. Use the Bank Information screen to track the bank account members use for ACH An electronic funds-transfer system run by the National Automated Clearing House Association (NACHA). This payment system deals with payroll, direct deposit, tax refunds, consumer bills, tax payments and many more payment services. payments to maintain their eligibility through COBRA, Direct Pay, Self Pay, or for retirees' Pension Disbursements.

When you add or update bank information for a member, you have the option to create a pre-note transaction. A pre-note has a 0.00 transaction amount and a pre-note transaction code so you can confirm the bank details are correct before creating an EFT Electronic funds transfer-money that is transferred electronically. transaction. This pre-note process works for member payments (not integrated with Pensioner pre-notes, for example).

Generally, EFT bank information doesn't change often so you might only need to do this once for a member.

Member bank information is maintained and updated in a couple ways:

By an internal operator using this function (Bank Information).
By the member online using the Member portal.

Note: You must have permissions to view or make changes to the Bank Information screen. Contact your administrator to gain access.

Access Bank Information

Search for and open a member record.
Select Member and click Bank Information.

From Bank Information, you can manage bank accounts for members and view the disbursements associated with their bank accounts in the Account Usage table.

Double-click a row in the Account Usage table to display the function that uses the bank account. For example, double-clicking the Pensioner Bank Information row will display the Pensioner disbursement sequence's Bank Information subtab, with the selected bank account in focus.

Note: You can also click

from the selected Pensioner or Annuity disbursement to quickly open Member Bank Information. The bank account for the selected disbursement will be in focus. If no bank accounts are on file for the disbursement, your cursor will be focused on the

button to add an account.

Bank Information field descriptions

* indicates a required field

Field	Description
Country	The country of the bank account: `USA`—USA. `CAN`—Canada.
Bank Name	An alpha-numeric name that identifies the bank account. The name can have up to 15 characters.
Branch Number	The branch number of the bank used for EFT Electronic funds transfer-money that is transferred electronically. transactions.
Routing Number*	A 9-digit number that identifies the bank. The routing number can't start with 4 or 5. The ninth digit is a check digit. The ninth digit number you enter is validated based on the other eight digits. If the ninth digit is incorrect, a message indicates the correct ninth digit so you can correct it. GAP SAC <54> `Calculate 9th Digit of Bank Account (Y/N)` determines if the ninth digit calculates automatically or if a message displays if you entered an invalid routing number: `Y`—Yes, calculate the ninth digit. `N`—No, display a message that you entered an invalid routing number. Double-check the routing number and reenter.
Account Number*	The bank account number used for EFT transactions.
Account Type*	Select either `Checking` or `Savings` to indicate the type of bank account. The checking account is selected by default. Note: The bank might reject the transaction if you choose the wrong account type.
Status*	The status of the bank information on file (configured in Manage EFT Status Codes). Select a status code from the list. Status codes are associated with a type: active, inactive, or pre-note. `Active`—Indicates the bank account information is currently used for credit and debit transactions. `Inactive`—Indicates the bank account information isn't used for transactions. `Pre-Note`—Indicates a pre-note transaction will be sent. The pre-note transaction is a sample EFT record with zero dollars to verify bank routing and account numbers before actually transferring funds from the bank account. Note: Depending on your system setup, you might not be allowed to change a `pre-note` status to `active` if a pre-note transaction hasn't been created yet for the bank account.
Create Pre-Note (check box)	After you save the bank account information, the check box updates and a pre-note transaction is created if: You change the status code to a `pre-note` status. You change the routing number, account type, or account number for a bank account that has a `pre-note` status. You can clear the check box if appropriate. Note: This field doesn't apply to pensioner or annuity prenotes. The payment status of the sequence and those modules' prechecks determine the prenotes.
Primary Account (check box)	A check box to indicate if this is the member's primary bank account. This bank account will display by default when making member payments, but you can still select another account for payment. A green check mark displays in the `Primary` column in the `Member Bank Accounts` table to indicate primary accounts. You can't select inactive bank accounts to be the primary account. Note: This field isn't applicable to annuity or pensioner disbursements.
Account Usage
Usage	Displays the disbursements associated with the selected bank account.
Fund	The Fund Code - Fund Name Sequence Number of an associated disbursement.

Note: You can mask the routing and account number in Home > System Administration > Security > Sensitive Data Control. Apply the control to a role in the Profile Editor to mask the data.

Add Bank Information

Note: You can add multiple bank accounts for members, but can't add a duplicate or the same bank account more than once.

Click .
Complete the bank information fields.

Select the Country.
Enter the Bank Name.
Enter the Branch Number.
Enter the Routing Number and Account Number.
Choose the bank account Status:

Active—Indicates the bank account information is currently used for credit and debit transactions.
Inactive—Indicates the bank account information isn't used for transactions.
Pre-Note—Indicates a member pre-note transaction will be sent. The pre-note transaction is a sample EFT record with zero dollars to verify bank routing and account numbers before actually transferring funds from the bank account. (This doesn't affect pensioner pre-notes.)

At Account Type, choose Checking or Savings.
Select the Create Prenote check box if you want to create a pre-note transaction. Make sure you have the Status set to Prenote. This field doesn't apply to pensioner or annuity prenotes. The payment status of the sequence and those modules' prechecks determine the prenotes.
Select the Primary check box to make this bank account the member's primary account. This field doesn't apply to pensioner or annuity disbursements.
After reviewing the information, click .
To validate the member's bank information, re-enter the bank account number. Click to confirm or to return to the member Bank Information screen without saving. Ensure the account numbers match or you'll have to enter it again.

Click to save.

Update Bank Information

Select the member bank account to update.
Make any changes to the banking fields as needed and click . If you changed the bank account information, you might need to re-enter the bank account number.

Note: If the bank account has already been used to post a payment or for pensioner or member accounts direct deposits, you can only update the Status, Bank Name, Account Type, and Primary Account check box. You can't change the status to inactive if the account is linked to a pensioner or annuity disbursement.

You'll also receive a message if you attempt to inactivate a bank account that's still linked to a disbursement.

Click to save.

Delete Bank Information

Important! Note that you can't delete bank information that has already been used to make payments, or is linked to an active Pensioner or Annuity disbursement sequence. However, you can still delete bank accounts that haven't been used or are linked to inactive disbursements.

Select the member bank account to delete.

Click .
If you're deleting a Primary bank account, you'll receive the message "This account has been set as primary, are you sure you want to delete?". Select to delete it or to return to the Bank Information screen.

Click to delete the bank account and save.

If you attempt to delete an account linked to active Pensioner or Annuity disbursement sequences, a warning message displays:

Double-click the usage row to go to the Pensioner or Annuity Disbursement and choose the sequence associated with the bank information.
Deselect the bank account and click to save. The bank account is no longer linked to the disbursement.

Banking Enclosures

In the member's Correspondence viewer, you can see the enclosures used for member banking.

The banking enclosures include:

The associated date.
US and Canadian routing numbers.
US and Canadian account numbers.

Validate the bank account number and routing number. You won't be able to save invalid values.

If you're entering or editing bank account information, you'll need to enter the bank account number twice for validation. Click to confirm or to return to the Value Editor without saving. Ensure the account numbers match or you'll have to enter it again. For example: