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Patient accumulators (deductibles, maximums, etc.)

Most health plans have limits on how much will be paid out in benefits and what a member's financial responsibility is. When claims are processed, the amounts applied to those limits are tracked in accumulators. This option displays an individual's accumulators so you can respond correctly to claim inquiries on deductibles, maximums, and other accumulated data.

Access a patient's accumulator history

  1. Choose one of the following options:
    • While entering or processing a claim, use the star menu, from the Patient option, select Accumulators.
    • While in a claim, member, or dependent session, select Accumulators from the Patient menu.

  2. Select your filter options (see the table above for descriptions) and click Apply.
    • Show All plans—If the patient has more than one plan, select this option and choose the plans to include.
      • A patient was previously eligible for a particular plan and has a claim paid under the plan during a period he wasn't eligible.
        • Select a schedule for the claim where there was an applied claim. Depending on the selected date and the accumulator setup, any accumulator plans that had applied money towards that claim show the correct applied amounts.
      • A patient wasn't previously eligible for a particular plan, but had a claim paid. A fund will only be available if there's a fund linked to the benefit plan. If there's no fund linked to the benefit plan, no accumulator information will display.
    • Include claim being processed—Clear or select to include the current claim in the accumulator totals.
  3. The Summary tab displays all eligible and ineligible accumulators for the selected effective date, plan type, and schedule.

Find claims associated to an accumulator

  1. To see the claims applied to an accumulator, double-click the accumulator in the Summary table.
  2. The Detail tab displays the claims (and the detail) associated with the selected accumulator.

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