Add, update, and delete operator errors

The Audit Errors option allows you to track errors operators have made and any financial impact of those errors.

There are several error categories to track, along with the operator, so that you can perform statistical reporting on them. Errors might be noted prior to a claim being released through the audit review process, or they might be added after a claim has been paid or released.

You must have the appropriate security to made these changes.

Search for and open the claim.
On the Claims menu, select Audit Errors.

Add an audit error

Click to display a new row.
Select the type from the Audit Error list.
Select the Error Operator from the list.
The operator who created the audit error and the associated date display in the Reported By and Reported Date boxes.
Enter a value into the Financial Impact box. The name of the operator who entered or updated the value as well as the date t he operator entered the information, displays.
Click to apply the update.

Delete an audit error

Select the audit error that you want to delete.
Click .