Claimant Audit

Use the Claimant Audit screen to specify the criteria used to select claims of individuals or all family members for audit. You can create more than one audit criteria with overlapping from and thru dates if needed.

Access Claimant Audit

There are a few ways to access Claimant Audit from a member, dependent, or claim:

  1. Search for and open a member or dependent.
  2. Select Claims, and then select Claimant Audit.
  3. OR

  1. Search for and open a member or dependent.
  2. Select Claims, and then select Third Party.
  3. From Audit Claimant, select View Details.
  4. OR

  1. Search for and open a claim.
  2. Select Patient, and then select Claimant Audit.

The Claimant Audit screen displays the audit criteria.

Note: You might not have access to view or update information on this screen. Contact your administrator for access.

Add audit criteria

  1. From the Claimant Audit Info table, select Add button to add audit criteria.
  2. Select the From Date, Through Date, and Audit Type.
  3. Enter an optional Comment.
  4. If the criteria is inactive, select the Inactive check box.
  5. Choose the criteria used to select claims of individuals or all family members for audit as needed. If you don't enter any criteria, all claims will be audited. At the Criteria table, click Fund in the table in the upper table.
  6. Select to specify a fund to include in the lower table. Choose a fund from the dropdown list.
  7. Click Include to include the fund or click Exclude to exclude it.
  8. Select another criteria to add from the table, for example, Group. The Fund field updates.

  9. Complete the above steps to select a Group, Plan Type, Operator, Subgroup, Plan, PPO, Schedule, and Coverage.
  10. For the Diagnosis, Procedure, Service Provider, Billing NPI, and Service NPI fields, click a row in the upper table and enter a value in the lower table.
  11. For the Benefit Code and Billing Provider fields, click in the row in the upper table, and search for a value in the lower table.
  12. If you need to delete any of the values, select the criteria from the row and press .
  13. After creating the audit criteria, click .
  14. Click to save.

Update audit criteria

  1. From the Claimant Audit Info table, select the audit criteria to update.
  2. Edit any of the information as necessary.
  3. Click .
  4. Click to save.

Delete audit criteria

  1. From the Claimant Audit Info table, select the audit criteria to delete.
  2. Click to delete the criteria.
  3. Click to save.

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