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Manage Benefit Plans

A benefit plan, which requires a subgroup, identifies the benefits an individual receives as the result of their association with the subgroup. Claims, Disability, Eligibility, and COBRA are affected by Benefit Plans.

Go to: Home > Codes and Criteria > Fund Relationships > Benefit Plans

The Benefit Plans screen contains three (3) tabs — General Information, Claims Schedules, and Disability Schedules.

Add a benefit plan

General Information tab

On this tab, define the overall settings for the benefit plan, including coverages, referrals, alternate plan types, and coverage billing and PPO information.

  1. Click .
  2. Enter a name for the benefit plan code and click .
  3. Enter a description for the benefit plan code.
  4. Select the Plan Type.
  5. Select the plan's Begin Date. If applicable, select the End Date.
  6. Select the Fund linked to the benefit plan.
  7. At Lag Days, enter the number of days after the hire date that the eligibility plan begins.
  8. Choose the Termination Lag to determine when benefits terminate for a member who loses eligibility.
  9. At First Day, choose Yes if plan eligibility is effective on the first day of the month or choose No if it isn't effective on the first day.
  10. Select the Insurance Line Code Value to send in HIPAA transmissions.
  11. At # of Months to Check for Pre-Existing, enter the number of months between the member's eligibility date and claim incur date for which a user processing claims will be prompted for pre-existing conditions.
  12. In the Coverages Allowed table, define the coverages that are allowed under the benefit plan. You must add at least one coverage to save the benefit plan.
    • Click to enter a coverage code. The description of the coverage code automatically displays. (See Manage Coverages for more information.) Note that you can't add a duplicate coverage code.
    • If you need to delete a coverage code, select the row you want to delete from the table and click .
  13. In PPO Details, select how PPOs work for this benefit plan.
    • In Use Member/Dep PPO, choose Yes if a PPO is used or No if a PPO isn't used.
    • In Use PPO if Other Ins is Prepaid, choose Yes if a PPO is used when other insurance prepays or No if the PPO won't be used if other insurance prepays.
    • In Use PPO If Medicare Prepaid, choose Yes if a PPO is used when Medicare prepays or No if the PPO won't be used if Medicare prepays.
  14. In the Alternate Plan Types table, define the different plan types that are allowed to be used with the benefit plan. For example, a plan type of MED may be a comprehensive plan including dental and/or vision benefits. (See Manage Plan Types for more information.)
    • Click to enter a plan type.
    • Enter the plan type and press the search icon or Enter to search for the plan type. If found, the Description will display. Note that you can't add a duplicate plan type.
    • If the plan type you entered doesn't exist, a red border displays around the type. Validate the name of the type you want to enter in Manage Plan Types.
    • If you need to delete an alternate plan type, select the row you want to delete from the table and click .
  15. In the Coverage Billing section, add the information needed for coverage billing options.
    • Choose the Proration Method. If you selected CO or COH, enter the # of Days.
    • Choose the Age Calculation Method.
    • Choose the Arrears End Date Method. If you selected AD, enter the number of Grace Days.
    • Choose the Arrears ERC Method. If you selected AR or ARC, enter the # of Cvg Periods.
  16. In the Referrals section, determine if referrals are required for this benefit plan.
    • At Use Referrals, choose Yes if the benefit plan uses referral tracking or No if it doesn't.
    • Choose when a referral displays in the Referral window in Display Type.
    • At Days to Display, enter the number of days before or after the claim date of service to display the list of referrals for linking in claims entry and processing.
  17. In the Referral Type to Match table, select the referral types to match.
    • Click to enter a referral type. The description of the referral type automatically displays. Note that you can't add a duplicate referral type.
    • If you need to delete a referral type, select the row you want to delete from the table and click .
  18. After reviewing the information, click Save icon to save.

Claims Schedules tab

This tab contains the claim schedule information for you to manage the default claim and PPO schedules.

The Benefit Plan Description and the Schedule Links Effective Dates initially display when you navigate to this tab. The current effective date period displays by default, but you can change the effective date range to view other schedule data for different effective periods.

There are two tables to update: Default Schedule and PPO Schedules:

  • In the Default Schedule table, add the claim schedule codes that are appropriate for the selected effective dates under this benefit plan.

  • In the PPO Schedule table, add each PPO that can be used for the selected effective dates under this benefit plan.

You can Export from table or Print from table from the table options menu .

  1. Select the Claims Schedules tab.
  2. If you want to change the Schedule Link Effective Date range, click .
    • In the window, click to enter the From and Thru Dates.
    • At Use First Valid PPO, choose Yes if the first valid PPO will be selected or No if the PPOs aren't prioritized. This field is used for providers who belong to multiple PPOs. If Yes, the system automatically chooses the first PPO found in the benefit plan hierarchy when processing claims. If any of the valid PPOs are marked as pre-priced, the operator will have to choose.
    • You can also click to copy a previously entered effective date range. Select the From and Thru Dates and the Use First Valid PPO option for the copied dates.
    • A Detail Refno is assigned to the date range.
    • If you need to delete a date range, select the row you want to delete from the table and click .
    • At the message, click to delete the effective date range or to return to the window without deleting.
    • After entering the dates, click or to cancel.
  3. To update the Default Schedule table, click .
    • Select the Schedule.
    • Choose the Procedure Source RV Code and Procedure Source UCR Code.
    • At Ref Flag, choose A if this schedule will only be used if the claim has an approved referral, D for a denied referral, or leave this field blank if no referrals are needed for this benefit plan.
    • At M/O/D Flag (Medicare/Other Insurance/Dual COB), select R for required if the claim has a Medicare or other insurance prepayment or D for dual COB coverage. If the claim has no Medicare or other insurance prepayment, select from other non-flagged schedules. Leave this field blank if all schedules are valid.
    • Click to update the table.
    • If you need to delete a schedule you added, select the row from the table and click .
  4. To update the PPO Schedules table, click .
    • Select the PPO and Schedule.
    • Choose the Procedure Source RV Code and Procedure Source UCR Code.
    • At Fee Percent, enter the percentage for the internal PPO's administrative fee.
    • Leave the Fee Flag blank if the administrative fee should be billed on the back end or select B if this fee with be taken automatically on the front end.
    • Choose the PCP. This determines PCP requirements for using the aligned schedule and other aligned information.
    • At Ref Flag, choose A if this schedule will only be used if the claim has an approved referral, D for a denied referral, or leave this field blank if no referrals are needed for this benefit plan.
    • At M/O/D Flag (Medicare/Other Insurance/Dual COB), select R for required if the claim has a Medicare or other insurance prepayment or D for dual COB coverage. If the claim has no Medicare or other insurance prepayment, select from other non-flagged schedules. Leave this field blank if all schedules are valid.
    • Click to update the table.
    • If you need to delete a schedule you added, select the row from the table and click .
  5. Click Save icon to save.

Disability Schedules tab

On this tab, select the disability schedules to link to the benefit plan.

  1. Select the Disability Schedules tab.
  2. To update the Disability Schedule Links table, click .
    • Select the From and Through Dates. You must select a Through Date if the From Date is in the future.
    • Choose the Disability Schedule.
    • Note: From dates can't overlap for the same disability schedule. If you're entering more dates for the same disability schedule, ensure you first add a through date to the prior schedule row.
    • Click to update the table. The disability schedule's description displays automatically.
    • If you need to delete a disability schedule you added, select the row from the table and click .
  3. Click Save icon to save.

Edit a benefit plan

  1. Select the benefit plan to edit from the Benefit Plan list.
  2. Edit any of the information on the three tabs.
  3. After verifying your changes, click Save icon to save.

Delete a benefit plan

  1. Select the benefit plan to delete from the Benefit Plan list.
  2. Click .
  3. At the message, click to delete the benefit plan or click to return to the Benefit Plan screen.
  4. If you selected , the benefit plan is deleted from the list.

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