Concept Link IconServiceXG Basics

Manage Member Bank Information

In Bank Information, add, update, and delete bank accounts for members. Use the Bank Information screen to track the bank account members use for ACHClosed An electronic funds-transfer system run by the National Automated Clearing House Association (NACHA). This payment system deals with payroll, direct deposit, tax refunds, consumer bills, tax payments and many more payment services. payments to maintain their eligibility through COBRA, Direct Pay, Self Pay, or for retirees' Pension Disbursements.

When you add or update bank information for a member, you have the option to create a pre-note transaction. A pre-note has a 0.00 transaction amount and a pre-note transaction code so you can confirm the bank details are correct before creating an EFTClosed Electronic funds transfer-money that is transferred electronically. transaction.

Generally, EFT bank information doesn't change often so you might only need to do this once for a member.

Member bank information is maintained and updated in a couple ways:

  • By an internal operator using this function (Bank Information).
  • By the member online using MemberXG.
Note: You must have permissions to view or make changes to the Bank Information screen. Contact your administrator to gain access.

Access Bank Information

  1. Search for and open a member record.
  2. Select Member and click Bank Information.

  3. From Bank Information, you can manage bank accounts for members and view the disbursements associated with their bank accounts in the Account Usage table.

Note: You can mask the routing and account number in Home > System Administration > Security > Sensitive Data Control. Apply the control to a role in the Profile Editor to mask the data.

Add Bank Information

Note: You can add multiple bank accounts for members, but can't add a duplicate or the same bank account more than once. Only one member bank account can be the primary account.

  1. Click .

  2. Complete the bank information fields.

  3. Click .
  4. Click Save icon to save.

Update Bank Information

  1. Select the member bank account to update.
  2. Make any changes and select .

    3. Note: If the bank account has already been used to post a payment, you can only update the Status, Bank Name, and Primary Account check box.
  3. Click Save icon to save.

Delete Bank Information

  1. Select the member bank account to delete.

  2. Click Delete Button.

  3. You can't delete bank accounts that have already been used to make payments. Instead, you must change the bank account's status to Inactive and select .

    • If you're deleting a Primary bank account, you'll receive the message "This account has been set as primary, are you sure you want to delete?".

    • Select to delete it or to return to the Bank Information screen.
  4. Click Save icon to delete the bank account and save.

* indicates a required field

Field Description
Country

The country of the bank account:

  • USA—USA.

  • CAN—Canada.

Bank Name

An alpha-numeric name that identifies the bank account. The name can have up to 15 characters.

Branch Number

The branch number of the bank used for EFTClosed Electronic funds transfer-money that is transferred electronically. transactions.

Routing Number*

A 9-digit number that identifies the bank. The routing number can't start with 4 or 5.

The ninth digit is a check digit. The ninth digit number you enter is validated based on the other eight digits. If the ninth digit is incorrect, a message indicates the correct ninth digit so you can correct it. GAP SAC <54> Calculate 9th Digit of Bank Account (Y/N) determines if the ninth digit calculates automatically or if a message displays if you entered an invalid routing number:

  • Y—Yes, calculate the ninth digit.

  • N—No, display a message that you entered an invalid routing number. Double-check the routing number and reenter.

Account Number*

The bank account number used for EFT transactions.

Account Type*

Select either Checking or Savings to indicate the type of bank account. The checking account is selected by default.

Status*

The status of the bank information on file. Select a status code from the list. Status codes are associated with a type: active, inactive, or pre-note.

  • Active—Indicates the bank account information is currently used for credit and debit transactions.
  • Inactive—Indicates the bank account information isn't used for transactions.
  • Pre-Note—Indicates a pre-note transaction will be sent. The pre-note transaction is a sample EFT record with zero dollars to verify bank routing and account numbers before actually transferring funds from the bank account.

Note: Depending on your system setup, you might not be allowed to change a pre-note status to active if a pre-note transaction hasn't been created yet for the bank account.
Create Pre-Note (check box)

After you save the bank account information, the check box updates and a pre-note transaction is created if:

  • You change the status code to a pre-note status.
  • You change the routing number, account type, or account number for a bank account that has a pre-note status.

You can clear the check box if appropriate.

Primary Account (check box)

A check box to indicate if this is the member's primary bank account. A green check mark displays in the Primary column in the Member Bank Accounts table.

You can't select inactive bank accounts to be the primary account.
Account Usage
Usage Displays the disbursements associated with the selected bank account.
Key The Fund*SeqNumber or refno of an associated disbursement.

Banking Enclosures

In the member's Correspondence viewer, you can see the enclosures used for member banking.

The banking enclosures include:

  • The associated date.

  • US and Canadian routing numbers.

  • US and Canadian account numbers.

Validate the bank account number and routing number. You won't be able to save invalid values.

Concept Link IconSEE ALSO