Unvoid

Occasionally, you might need to delete an accidental void transaction from a pensioner's disbursement history.

Use the Unvoid action to remove all of the void transactions associated with a disbursement. Unvoiding deletes all the void transactions from the original disbursement, removing the void reason code and restoring the disbursement to its original check status. You can perform this action for:

Voided checks and direct deposits.
Voided zero dollar disbursements.
Voided debits.

Note: You can only unvoid a transaction that was previously voided (check status of V). You can't unvoid disbursements that have been voided and then reissued, or any previous adjustments.

Open Pensioner for a member.
Select the pensioner's Fund from the list.
From the Disbursements History tab, select the Actions radio button.

From the Actions table, you can either pre-select a disbursement row(s) by clicking the check box prior to selecting an action or select the row(s) after choosing the I would like to action. You can also choose the Select All check box to choose all transactions (and select it again to deselect all). Note: The option to select all disbursements only works before choosing an action from the I would like to list.

Note: Only eligible transactions remained checked after you choose the action.

From the I would like to list, select Unvoid.

If applicable, select the Update Withholding Members check box to update the records of withholding members for transactions that included withholdings. Uncheck the box if you don't want the action to update the amount owed to the withholding member.

Note: By default, this check box displays and is automatically selected if the Pensioner Parameter Update Withholding Member for Voids is set to P for prompt. The check box won't display if you've set the parameter to Y or N or there are no withholding members associated with the selected transactions. However, when set to Y, withholding members still update when performing void transactions. Contact your administrator or Bridgeway representative for more information.

Best Practices: We recommend that you update withholding members when unvoiding a transaction.

Disbursements that are set to be reissued display in the table. Select the check box of the disbursements you want to prevent from being reissued, or click the Select All check box in the table header to prevent all disbursements from reissuing. Keep the check box blank for each disbursement that should still be reissued. (This isn't common.)

To continue with the unvoid action, click .
Select any additional disbursements to unvoid. If needed, click to undo and clear the items you selected to unvoid.
After verifying the disbursements, click to save.
A message displays if the withholding members will be updated, along with the selected transactions' withholding type codes that have withholding members. Reminder that the message won't display if you didn't choose to update the members if prompted or Update Withholding Member for Voids is set to N. Click to continue.

A separate message also displays for any associated transactions with direct pay withholdings. Click to continue and if needed, go to Direct Pay and decide if you also need to adjust the direct pay payment transaction.

This action updates the transactions to their previous status (for example, P, PD, H, etc.) and removes the voids from the pensioner and pensioner register. This action also adjusts the pensioner's Number of Payments.

If you updated withholding members, their withholding amounts are updated.