Find and view user accounts

On the User Management subtab, you can find the email accounts of the members that have registered for an account on the MemberXG portal. This is also where you can delete members' accounts that no longer access the portal.

From this tab you can view:

the member's name and the dependent's name (for dependent-created accounts when enabled on the portal)
the member's email address
the last time the member logged on to the portal (Last Login)
if the member is using paperless delivery options (GoGreen)
when the member accepted the paperless delivery terms (Terms Accepted Date)
if a member opted in for paperless email notifications (Email Notifications)

Access the User Management subtab

Access the User Maintenance tab (see MemberXG Admin and user maintenance) and select the User Management subtab.

Search for MemberXG accounts

Type a member's email address, social security number, first, or last name in the search box. You might be able to search with a partial entry, but the more you enter the better the search result will be.
- To see all member accounts, type {} in the search box.
- If the portal is configured to allow dependent-created accounts and you want to view those accounts, click the Include Dependents check box.

Click Search to display the results. In our example, we searched for all member accounts and included dependent-created accounts.

User Management field descriptions

* indicates a required field

Field or Option	Description
Member Name	The member's name.
Dependent Name	The member's dependents recorded in the basys system.
Email	The member's email address.
Last Login	The member's last portal log-in date.
Green	Displays if the member has opted to GoGreen. See Set up portal email delivery options
Terms Accepted Date	The date the member accepted the GoGreen terms of use.
Email Notifications	Displays if the member has opted to receive member portal email notifications.

Hint: Use the table filter (including multi-selecting) to filter and sort the columns. See Filter to learn how to work with tables.

Delete a MemberXG account

If a member is no longer logging onto the MemberXG portal, you might want to delete the account.

Select the check box to the left of the member account to delete in the User Management table. See Search for MemberXG accounts.
- You can select more than one member account to delete.
  Important! Once you delete a MemberXG account, there is no undo feature. The account will be removed from the User Management table and won't have access to the portal.
Click Delete to remove the account from the MemberXG portal.