{"id":3479,"date":"2017-02-27T16:37:10","date_gmt":"2017-02-27T21:37:10","guid":{"rendered":"https:\/\/cms.basys.com\/customer-cms\/?page_id=3479"},"modified":"2025-10-20T10:44:20","modified_gmt":"2025-10-20T14:44:20","slug":"memberxg-add-ons","status":"publish","type":"page","link":"https:\/\/cms.basys.com\/customer-cms\/memberxg\/memberxg-add-ons\/","title":{"rendered":"Member Add Ons"},"content":{"rendered":"<h2>ePayments &#8211; New!<\/h2>\n<p>Today\u2019s participants want to make payments to the Fund Office the way they pay so many other bills \u2013 online. With Online Payments, you can provide e-payment options for COBRA and self-pay payments, right within Member. Members can view what they owe and make payments using their credit cards or bank account. Security and privacy of your transactions are assured through a trusted online payment service.<\/p>\n<h2>Multi-Lingual Option &#8211; New!<\/h2>\n<p>Enrich your non-English-speaking members\u2019 experience with Member by providing an option for members to access benefit information in their preferred language, such as Spanish. You provide translations in the language of your choice, and users select their preferred language when they log in. Watch our 8 minute <a href=\"https:\/\/cms.basys.com\/customer-cms\/SecureDocs\/customer-cms\/ProductDocumentation\/ServiceXG\/Videos\/mp4s\/MultiLingual.mp4\" target=\"_blank\" rel=\"noopener noreferrer\">quick video demo<\/a>.<\/p>\n<h2>Enhanced Document Center &#8211; New!<\/h2>\n<p>Streamline form submission for your membership with online forms that can be completed, e-signed, and submitted right to you. Securely display member-specific documents, and allow members to upload copies of their documents such as birth\/marriage certificates through Member\u2014no stamps required! Easily share documents, including PDFs, with members and their dependents that can be viewed, downloaded or printed on demand.<\/p>\n<h2>Enrollment<\/h2>\n<p>This Add-On feature allows members to enroll in benefits, update member and dependent demographic information, add or remove dependents and update beneficiary information.\u00a0 Members see the election options on the Enrollment page in Member. Upon the members&#8217; first visit to the page, they&#8217;ll be required to accept Terms and Conditions of Use written by the Fund Office.\u00a0 \u00a0Members are provided the ability to review benefit plan documents. Members can view, print, or email enrollment confirmations at any time.<\/p>\n<h2>Member Support<\/h2>\n<p>This Add-On feature provides Fund Office Operators the ability to view Member on behalf of a member\/dependent using the security framework of the basys platform without compromising the account credentials of the member\/dependent. The Fund Office Operators use this Add-On when providing services to a member\/dependent who makes an inquiry about information displayed on the portal; thus, the Operator views the exact same page\/data being viewed by the member\/dependent. Watch our 5 minute <a href=\"https:\/\/cms.basys.com\/customer-cms\/SecureDocs\/customer-cms\/ProductDocumentation\/ServiceXG\/Videos\/mp4s\/MemberXGFundOfficeAccess.mp4\" target=\"_blank\" rel=\"noopener noreferrer\">quick video demo<\/a>.<\/p>\n<h2>eEOB Integration using Emdeon or RedCard<\/h2>\n<p>This Add-On feature gives members and dependents the ability to retrieve an Explanation of Benefits (EOB) PDF document associated with a particular claim in the basys system. Via the Health Claims screen, when a member\/dependent clicks on a claim link, Member uses the Emdeon or RedCard provided API to construct a secure URL to retrieve the PDF version of the EOB. The URL is constructed using a set of criteria (e.g., claim reference number, member identifier, etc.); the constructed URL can be used only once and PDF document is streamed to the client browser.<\/p>\n<h2>Pension Projections<\/h2>\n<p>This Add-On feature gives members easy access to projecting their Pension benefits for retirement planning. Members see the pension type and options applicable to them through the Pension Options page of Member. Upon the members&#8217; first visit to the page, they&#8217;ll be required to accept Terms and Conditions of Use written by the Fund Office. Members can project a future pension benefit based on Retirement Date, Age, and Type.\u00a0 The member also has the ability to project based on future work. Members can print these projections for their records.<\/p>\n<h2><\/h2>\n","protected":false},"excerpt":{"rendered":"<p>ePayments &#8211; New! Today\u2019s participants want to make payments to the Fund Office the way they pay so many other bills \u2013 online. With Online Payments, you can provide e-payment options for COBRA and self-pay payments, right within Member. Members can view what they owe and make payments using their credit cards or bank account. 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