Member Information

Member Information contains basic member information to view and update. There are four subtabs—Demographics, Address History, Contacts, and Ethnicity & Race.

Access the Member Information tab from the Member menu available on the navigation pane.

Demographics

The Demographics tab displays the member's address, sex, language, birth date, and marital status. This tab is also where you'll locate, add, and update, notes and alerts, alternate IDs, and medicare information. See Update a member's address and Update a member's information.

The Demographics and Contact tiles are available in the session panes and contain information from the demographics and the contact tab. In the Contact tile, a yellow star designates the preferred contact method.
If there is an email address, you can click the email address to launch your default email application and send to send an email.
If the member has opted to receive electronic delivery rather than paper, a green leaf displays (only for the Member portal—GoGreen solution).

Address History

On this tab, you'll find a record for every change to the member's mailing or physical address. The most recent address change displays at the top of the list. See Update a member's address.

A in Current indicates the latest address for the member.

Contact Information

The Contact Information tab lists the member's contact information, type, and which contact method the member prefers. See Add or modify contact information.

Ethnicity & Race

The Ethnicity & Race tab displays a list of Ethnicities and Races that you can update for a member. See Update a member's ethnicity and race.