ServiceXG BasicsMember Information
Access the Member Information tab from the Member menu available on the navigation pane.
Demographics
The Demographics tab shows the member's address, gender, language, birth date and marital status. This tab is also where you'll locate, add, and update, notes and alerts, alternate IDs, and medicare information. See Update a member's address and Update a member's information
- The demographics and contact tiles are available in the session panes and contain information from the demographics and the contact tab. In the Contact tile, a yellow star designates the preferred contact method.
- If there is an email address, you can click the email address to launch your default email application and send to send an email.
- If the member has opted to receive electronic delivery rather than paper, a green leaf displays (only for the MemberXG—GoGreen solution).
Address History
In this tab you'll find a record for every change to the member's mailing or physical address. The most recent address change displays at the top of the list. See Update a member's address.
- A
in Currentindicates the latest address for the member.
Contact Information
The Contact Information tab lists the member's contact information, type, and which contact method the member prefers. See Add or modify contact information.
Ethnicity & Race
The Ethnicity & Race tab shows a list of Ethnicities and Races that can be updated for a member. See Update a member's ethnicity and race.
